FAQ


Is the United Concordia iDental Discount Plan dental insurance?

No, iDental is a dental savings plan – a recognized, affordable alternative to traditional dental insurance. Dental insurance doesn’t always fit everyone’s needs. Dental savings plans provide the flexibility and features that are preferred by many people, including retirees, the self-employed, young families, and college students.


How do dental savings plans work?

Dental savings plan members pay a low annual fee to access a network of dentists who offer reduced rates for a variety of dental procedures to plan members.


How soon will my dental savings plan activate?

United Concordia iDental typically activates within 24 hours of plan purchase. There may be a short activation delay of up to 72-hours if plan is purchased outside of business hours, or over a weekend or holiday period.


How long is the waiting period before I am eligible to save on specific dental procedures?

Unlike traditional dental insurance there is no waiting period imposed for any of the treatments included in your plan, even the more complex procedures (such as root canals and crowns).


Can I save on braces with United Concordia iDental Discount Plan?

Yes, the plan offers significant savings on orthodontic treatment.


Can I save on bridges and dentures with the United Concordia iDental Discount Plan?

Yes, the plan offers members significant savings on restorative care.


How do I know if my dentist is a part of the United Concordia iDental Discount Plan network?

Check here , or call us at 844.210.2553


Can I use my United Concordia iDental Discount Plan along with my current dental insurance?

You can use iDental to reduce your out-of-pocket dental care costs after you’ve reached the annual maximum on your dental insurance plan.


Do I have to file a claim when I use my United Concordia iDental Discount Plan?

No, there are no claims to file and no waiting for reimbursement. You save directly at the dentist.


Do I receive discounts if I see an out of network dentist?

You must see a participating dentist to receive the savings associated with your United Concordia iDental Discount Plan


Save an average of 10-50% on dental care with the iDental Discount Plan!